Following are the steps describing how our model works:
- Patient enters in the clinic and go on the reception desk
- Receptionist greets the patient and asks his or her name and phone number to register in the software and charge 150 PKR = $ 0.73.
- Receptionist is well trained and guides patients to go in the triage room.
- In our triage room there is trained and qualified paramedic staff that will take the Blood pressure, Temperature, Height, Weight of patient and also checks the overall wellbeing of patient; then this information is recorded in our software.
- After that the patient will enter the consultant room where junior Physician welcomes the patient and connects the patient to the respective consultant with appropriate expertise required by the patient.
- During consultation the patient can see and interact with the doctor on a large screen that has been connected via laptop and our software.
- After completion of consultation, the consultant will provide the electronic prescription in his phone or computer and after pressing print option the prescription will be printed in the consultation room.
- Patient will get the prescription and he or she will go for a blood sample if doctor has ordered for it. If not then the patient goes to the pharmacy which is inside of the facility, gets the medicine and moves out of the facility.
- Meanwhile all the movement of the patient and our staff are recorded and monitored by surveillance cameras from our control center.
- Patients can also seek help by our tele clinic option after transfer of 150 PKR via easy paisa or jazz cash on our helpline number. The patient will receive the link on his or her WhatsApp and gets same service of consultation at home.